Fractional COO support for startups and small teams - flexible, tailored, and built to grow with you

-Le Petit Ops.

Le Petit Ops

What We Do

Le Petit Ops brings hands-on, senior operational leadership to startups and small teams across people, processes, finance, and systems. We embed ourselves in your team to help build strong foundations, partner on day-to-day ops, and scale with you as your business grows.

We can help your business with:

People Ops

Managing the full hiring funnel, onboarding process and employee engagement, handling tasks such as:

  • Screening applicants and leading first-stage interviews

  • Managing candidate communications and updates

  • Designing a clear interview process and decision-making framework

  • Creating tailored onboarding plans and setting up tools, access, and key documentation ahead of Day 1

  • Defining a framework for employee engagement, performance reviews, and feedback

Commercial & Business Ops

Taking full ownership of your business operations, from financial reporting to vendor management lifecycles, including:

  • Managing relationships with key partners such as accountants, lawyers and agencies

  • Controlling budgets, monitoring spend, and delivering financial reports

  • Vendor selection, onboarding, contract negotiations, and ongoing relationship management

Workflow & Delivery

Running key areas such as project management, team enablement, and success tracking. Our support includes:

  • Designing optimal workflows and processes, and setting up the right tools

  • Leveraging automation and AI tools where appropriate

  • Creating project and task management frameworks and supporting team delivery

  • Defining objectives, goals, and KPI frameworks to track progress and drive results

Tooling & Systems

Handling the entire operational tech stack from end to end which consists of responsibilities such as:

  • Identifying the best tools and systems for your business needs

  • Onboarding, implementing, and managing platforms

  • Performing ongoing optimisations and improvements including integrating tools and automating workflows wherever possible

  • Upskilling teams, training and knowledge sharing

Explore our complementary Le Petit Ops Health Check.
A simple way to understand how your business is running and uncover opportunities to improve.

Le Petit Ops Health Check

How It Works

Our complementary health check is a founder-focused audit that gives you a clear view of how your business is really operating behind the scenes. We review your core workflows, team processes, and tools to identify gaps, inefficiencies, and risks in 3 steps:

1

Stakeholder Feedback

We speak with key team members of your team to gather insights, surface challenges, and understand how things work across the business.

Operational Assessment

2

We review your core operational processes across people, workflow and delivery, and business operations, as well as assess your tools and systems architecture.

Recommendations

3

You will receive a clear current state summary, along with a prioritised action plan and roadmap outlining the next steps on how to strengthen your operations.

Need hands-on support to run and scale your operations?
Explore our monthly services designed to embed operational leadership into your team.

Monthly Packages

Fractional COO support tailored to you

For startups and growing teams ready to move from insight to action, our monthly Fractional COO support embeds into your team delivering hands-on leadership across people, processes, finance, and systems. Whether you need help building solid foundations, partnering on delivery, or taking full ownership of operations, our tiered services flex to meet your stage and structure.

Ops Foundation

Build strong operational foundations and give your founder time back.
For early-stage teams who need core ops set up and running smoothly. Ideal for founders doing it all — until now.

    • Smart inbox and calendar support for smoother daily flow

    • Light team coordination and meeting follow-up

    • Clean file structure and centralised doc access

    • Support mapping and documenting core business workflows

    • Light support maintaining existing processes

    • Onboarding checklist & tools access setup

    • Admin support for team platforms (e.g. Slack, Notion, email)

    • Maintaining existing HR documentation and records

    • Invoice creation and payment processing

    • Light expense collation and monthly overview

    • Ongoing maintenance of existing tools

    • Suggestions to improve or streamline current setup

    • Light vendor liaison only as needed

Ops Partner

Drive momentum with strategic, embedded support across your day-to-day operations.
Best for growing teams needing stronger processes, team coordination, and proactive day-to-day ops ownership.

    • Operational alignment across the team

    • Meeting follow-ups and action tracking

    • General team communications support

    • Definition or optimisation of operational processes

    • Documentation & rollout of key SOPs

    • Team adoption of documented workflows

    • Support across hiring logistics (job posts, coordination)

    • Onboarding journeys & starter packs

    • HR policy drafting

    • Invoicing and regular expense tracking

    • Basic cashflow visibility (dashboards or sheets)

    • Liaising with accountant or bookkeeper

    • Tool selection and implementation (ex. CRM)

    • Tool and system optimisation

    • Primary point of contact for key vendors

Fractional COO

Full ownership of operations and executive-level partnership.
For scaling businesses ready for senior strategic oversight across people, finance, systems, and delivery — without the commitment of a full-time hire.

  • Providing operational leadership that aligns teams, drives momentum, and supports founders.

  • Full responsibility for core operational functions — from systems to team coordination — so nothing slips.

  • Defining and executing the operational strategy needed to meet wider business goals and unlock growth.

Need something extra? Explore our Add-On Services

Add-On Services

Looking for support outside your monthly plan? These one-off or specialist services can be added as needed.

  • Designed for when you're ready to look ahead, this service defines your operational priorities and maps out key initiatives over the next 6–12 months. You'll gain a clear, actionable plan that aligns operations with your wider business goals.

  • Design and facilitate a focused offsite session that surfaces key challenges, identifies opportunities, and aligns the team around actionable next steps. You'll get a structured agenda, guided discussions, and clear post-session recommendations.

    Optional post-offsite support available upon request.

  • End-to-end ownership of critical operational projects to ensure delivery on time, on budget, and to a high standard. From planning to execution, you’ll gain a focused partner who keeps things moving without burdening your internal team.

  • Set up and configuration of a CRM system (like HubSpot or Pipedrive) tailored to your stage, plus integration with a simple email or marketing automation tool. This gives you a clear view of leads and customers, helps track pipeline activity, and ensures timely, consistent outreach without manual effort.